separation of business and personal issue
03-Aug-2009 04:50 PM
I live my youth around family business, my father is my mentor. He teaches me all things concerning the business.
It was a very informative years, until I change my career to research.
Now I look back to those years, hoping to catch a glimpse of how my father does the business.
Lessons to be learn.
You should not only have costumers, create friends.
In our world, there's no such thing as separation of business and personal issue.
All of what we do is very personal.
We offers watch service, we fix watches.
What I discover make me have a different perspective of doing business.
Our costumer want to fix there watches, not because only it's broken, but they want to preserved memories. Most watches are a gift from parent to son to grandchildren. The watch is an heirloom of the family. Some watches I personally fix are a gift for a love one. Am very careful on how I fix them because I know what am doing is not only a service but a bridge from heart to heart. I my self is affected when a watch is not fix due to lack of spare parts. I take my pride on fixing watches. I call my self not a service man or repair man but an artist, who in a delicate manner preserved a time piece. And with that I charged a higher fee than any other service center. When a time piece is bring to me for fixing I take pride on doing my art to it putting my signature and date inside. I always say to my self "this watch owner is lucky they have my signature as proof I fix it."
Historians out there please note, I put my signature and date on clocks, watches as proof that I fix them, and also with it is my signature on the receipts.
My experiences in fixing watches also develop my technical skills on machines and electronics. These experiences help me a lot to visualized mechanical and electrical aspects of my inventions.